Top Dynamics 365 Apps for Hospitality & Travel

Digital Transformation in Dynamics 365 for Hospitality and Travel Industry

The hospitality and travel industry has entered a digital age, driven by heightened guest expectations and rapid changes in how services are delivered. From luxury hotels and resorts to entertainment venues and global travel agencies, every organization is under pressure to deliver seamless, personalized experiences across every touchpoint. That’s why more leaders are turning to advanced platforms like Microsoft D365 for hospitality and travel, looking for a foundation to unify guest journeys, streamline operations, and future-proof their businesses.

But the core platform alone isn’t enough. The real competitive edge comes from extending Dynamics 365 with a new generation of integrated solutions. Today’s marketplace offers a diverse universe of Dynamics 365 hospitality and travel apps that address everything from self-service check-in to itinerary management, guest loyalty, F&B operations, POS, and advanced analytics. These tools are reshaping how properties, attractions, and travel companies operate, helping them stand out in a fiercely competitive market.

Choosing the right D365 solutions for hospitality and travel is more than a tech decision, it’s a strategic move to drive efficiency, boost guest satisfaction, and unlock new growth opportunities. This guide explores the most trusted, innovative, and effective apps for businesses using Microsoft Dynamics 365. For organizations just starting their journey, exploring the wide range of Microsoft Dynamics applications can help identify which solutions best fit current and future business needs.

How We Selected These Apps

With so many solutions available, narrowing down the best Dynamics 365 tools for hospitality and travel required a careful, customer-centric approach. We considered:

• Seamless integration: Every app is built to work natively with Dynamics 365 and supports easy deployment.
• Purpose-built features: The solutions address core industry challenges such as guest engagement, bookings, F&B, loyalty, operations, and compliance.
• Mobile and cloud-first: All tools support mobile staff and real-time guest experiences.
• Scalability: Each app can serve both boutique operations and global brands.
• Security and compliance: These apps support GDPR, PCI-DSS, and other hospitality and travel regulations.
• Proven results: We looked for strong customer testimonials, case studies, and proven value.
• Transparent pricing: Instead of generic numbers, each app encourages you to engage with the vendor for a tailored quote based on your business needs.

The goal: to recommend only the best Dynamics 365 hospitality and travel tools that can empower your organization in the ever-evolving travel industry.

1. Amicis Lifestyle | Self Service Kiosk

Modern travelers expect convenience and control from check-in to check-out. Amicis Lifestyle | Self Service Kiosk gives hotels and resorts the ability to offer fully digital, multilingual kiosks for fast, contactless guest experiences. Guests can check in, select rooms, manage payments, and request services – all without waiting in line. This solution also integrates with Microsoft Dynamics 365 hospitality and travel applications for real-time updates to guest profiles, payment records, and service requests.

The kiosks are fully customizable to reflect your property’s brand, upsell amenities, and gather guest feedback instantly. Managers can analyze usage trends, optimize staffing, and react quickly to guest needs.

Key Features:

• Multilingual, contactless check-in/out for guests
• Integration with reservations, billing, and service requests
• Real-time synchronization with back-office systems
• Customizable interface to match your brand

Pricing: Contact Amicis Solutions for a personalized quote based on deployment scale and customization. Pricing is tailored for both single properties and hotel groups.

Link: Amicis Lifestyle | Self Service Kiosk

2. LS Central

Running a hospitality or travel business often means juggling dozens of disconnected systems. LS Central changes the game by providing a unified solution for hotels, resorts, restaurants, and retail outlets, all powered by Microsoft Dynamics 365 solutions for hospitality and travel. The app manages everything from room reservations to POS, inventory, loyalty, and staff scheduling.

Front-line teams get a single view of the guest, making it easy to deliver personalized service at every point of interaction. For executives, LS Central enables cross-property analytics, group-wide promotions, and centralized financial management.

Key Features:

• End-to-end management for hospitality, F&B, and retail
• Powerful loyalty and membership features
• Group-wide dashboards and centralized reporting
• POS and inventory built for hospitality workflows

Pricing: LS Retail provides custom quotes based on your specific business needs, size, and locations. Reach out to their team for a consultation and tailored pricing.

Link: LS Central

3. EliteParks

For holiday parks, campgrounds, and resort chains, EliteParks is designed to streamline complex reservations, dynamic pricing, group bookings, and activity scheduling. Direct integration with D365 hospitality and travel applications means all your bookings, guest profiles, owner communications, and on-site activities are visible in real time.

EliteParks excels in giving you flexible management for everything from pitch and accommodation assignments to targeted marketing and guest CRM. The analytics features empower managers to optimize occupancy and revenue.

Key Features:

• Comprehensive booking engine for parks and resorts
• Activity and event scheduling with real-time guest data
• Owner/member management and communications
• Targeted guest marketing integrated with CRM

Pricing: Free trial available. EliteParks’ pricing is tailored to each customer and property type. Connect with their team to discuss your needs and request a quote.

Link: EliteParks

4. NP Attraction

Museums, amusement parks, and attractions require real-time, high-volume ticketing and membership management. NP Attraction delivers fast, mobile-enabled ticketing and integrates directly with D365 hospitality and travel tools. Group admissions, season passes, loyalty programs, and retail sales are all managed in one interface.

For venues that coordinate shuttle services or need to optimize guest transportation, integrating with a Dynamics crm route planner app makes it simple to manage routes, schedules, and visitor movement efficiently. And with analytics that help you understand guest flow, membership renewals, and retail performance, managers can easily optimize promotions, staffing, and operations.

Key Features:

• Mobile ticketing and QR/barcode admissions
• Group, membership, and loyalty program management
• Integrated POS for retail and food outlets
• Occupancy and sales analytics in real time

Pricing: Free trial available. Contact NP Attraction for a custom quote, including licensing for single venues or chains and available add-on modules.

Link: NP Attraction

5. Automated Order Processing

Food and beverage operations can make or break guest satisfaction. Automated Order Processing digitizes every step, from mobile ordering to kitchen routing and payment collection, all in sync with MS Dynamics hospitality and travel tools. Guests can place orders via their mobile devices, tablets, or kiosks, while kitchen staff receive automated, organized tickets.

The system tracks every ingredient, integrates with inventory, and supports advanced analytics for menu engineering, cost control, and sales forecasting.

Key Features:

• Mobile/tablet/kiosk ordering
• Real-time kitchen routing and order tracking
• Integration with POS, inventory, and accounting
• Menu and sales analytics for F&B optimization

Pricing: To receive a tailored offer that matches your scale and F&B operations, contact the Automated Order Processing team for a detailed quote.

Link: Automated Order Processing

6. EPOS Now Connector

Connecting your point-of-sale systems to your business management platform is critical. EPOS Now Connector ensures your sales, stock, and customer data from all your sites flow directly into D365 hospitality and travel applications. Managers can monitor real-time sales, control stock, and spot trends across venues from a single dashboard.

The app is secure, automated data flows eliminate manual entry, reduce errors, and make audits easy, supporting both independent hotels and larger hospitality groups.

Key Features:

• Automated POS data sync for sales, inventory, and customers
• Centralized analytics for all properties
• Secure, compliant architecture
• Flexible for multi-site operations

Pricing: Free.

Link: EPOS Now Connector

7. KitCat365 Software for Kitchen and Catering

Catering operations require accuracy, compliance, and cost control. KitCat365 Software for Kitchen and Catering supports everything from recipe management and allergen tracking to procurement and waste reduction. Full integration with Dynamics 365 hospitality and travel applications means that F&B managers can manage menus, suppliers, and production with confidence.

The solution offers kitchen dashboards, real-time inventory, and detailed food cost analytics. It’s trusted by kitchens that demand both efficiency and the highest safety standards.

Key Features:

• Recipe, allergen, and nutrition management
• Kitchen workflow dashboards and inventory integration
• Food cost, yield, and waste analytics
• Supplier and procurement management

Pricing: Free trial available. The KitCat365 team provides personalized pricing based on kitchen size, number of locations, and integration needs.

Link: KitCat365 Software for Kitchen and Catering

8. Travel365

Travel365 is purpose-built for travel agencies, destination managers, and tour operators looking to automate and optimize every journey. The app handles proposals, bookings, supplier payments, traveler communications, and post-trip feedback, while integrating deeply with Microsoft Dynamics solutions for hospitality and travel.

Travel planners can build detailed itineraries, manage approvals, and ensure every document is stored centrally for compliance. Analytics reveal profitability and highlight best-selling trips and partners.

Key Features:

• Complete trip, itinerary, and booking management
• Supplier payments, expense tracking, and documentation
• Traveler communication and approval workflows
• Integrated analytics for profitability and trends

Pricing: Free trial available. Reach out to the Travel365 team for pricing designed around your agency’s size, regions, and business processes.

Link: Travel365

9. Strategic Solutions NW – Toast Integration

Many restaurants, cafes, and food service operations rely on Toast POS for efficient order taking, payments, and menu management. The Strategic Solutions NW – Toast Integration app ensures that all transactions from Toast flow directly into your back-end systems, so financial, inventory, and sales data are always up to date without time-consuming manual work.

With this integration, hospitality businesses can quickly reconcile daily sales, monitor inventory usage, and analyze menu performance. The result is streamlined accounting, improved accuracy in stock management, and more informed decisions about menus, pricing, and staffing, all while saving staff valuable time.

Key Features:

• Automated Toast POS data sync with Dynamics 365
• Real-time menu, sales, and inventory management
• Centralized reporting for all locations
• Support for promotions and menu updates

Pricing: Custom proposals are available from Strategic Solutions NW based on venue size, locations, and integration complexity.

Link: Strategic Solutions NW – Toast Integration

10. HOTEL BACK OFFICE

A fully digital back office is now a must for hotels and resorts. HOTEL BACK OFFICE brings all accounting, procurement, payroll, and compliance workflows into a single Dynamics 365 for the hospitality and travel industry solution. Teams get real-time visibility into operations, finances, and guest data.

This solution enables hotel groups to scale efficiently, automate compliance, and ensure every process, from vendor management to reporting, is smooth and audit-ready.

Key Features:

• Accounting, payroll, and procurement automation
• Multi-property support and group analytics
• Integrated document management and compliance tools
• Connection to POS and front desk

Pricing: Free trial available. To get a detailed quote tailored for your operation’s scale, contact the HOTEL BACK OFFICE team.

Link: HOTEL BACK OFFICE

Conclusion: Building the Future of Hospitality and Travel

The right D365 hospitality and travel apps can help your business do more than simply keep up- they make it possible to lead in an industry where expectations never stop rising. By choosing the best-in-class Dynamics 365 solution for hospitality and travel and integrating tools built for your needs, you can automate routine work, focus on guest experience, and future-proof your operations.

Whether you’re aiming to upgrade your self-service, streamline kitchen management, automate your back office, or deliver personalized journeys at scale, the tools above offer powerful, proven answers. The combination of Dynamics 365 solutions for hospitality and travel and the broad universe of partner apps empowers you to deliver world-class service, optimize costs, and adapt with agility.

As hospitality and travel businesses worldwide embrace digital transformation, those who invest in the Microsoft Dynamics 365 hospitality and travel solution and the larger Microsoft platform will be best equipped to turn every guest interaction into a lasting relationship. Discover your next step forward, and don’t forget to consult the vendors for a quote tailored to your operation’s size, complexity, and ambitions.

From hotels and restaurants to entertainment venues and travel agencies, Microsoft Dynamics 365 for hospitality and travel and its thriving app ecosystem are your foundation for excellence – today and tomorrow.